FREQUENTLY ASKED QUESTIONS...
How much do your cakes cost?
Please be directed to our price guide!
For Celebration Cakes, please send an email to info@spongehappy.com to get a personal quote.
Do you deliver?
Yes! We offer free delivery within 5-mile radius from my Home Kitchen in Worthing and will ask for a small charge depending on mileage covered after this. Where possible we would always advise for us to deliver your order to you. This is so we can do our upmost to ensure that all has been delivered successfully and safely!
Depending on the size of your Cake and the detail that has been requested, the finishing touches may require completing once delivered. This is to ensure that the decoration on your Cake does not fall off and cause any damage.
It is our responsibility to make sure your cake arrives safely. We will deliver your order personally when requested as couriers will not take extra precaution!
How long do I need to order in advance?
7 days for simplistic Cakes/ Cupcakes!
14 days for more detailed Cakes. This will allow time for toppers and decorations to be ordered and delivered.
What flavours to you offer?
Please see flavours on our ‘Pricing Guide’
If there is a specific flavour you'd like that isn't listed, please don't hesitate to ask. We will do our best to accommodate.
When do I pay?
A 50% non-refundable deposit will be required to be paid once your order has been successfully booked. This is to secure your booking date and any ingredients purchased in that time have been covered.
If you have placed an order within less than 7 days of the event, full payment will be required at the time of booking.
With larger orders, the remaining payment is due 7 days before your event.
Do you offer Allergen-Free options? (GF, VE)
Yes! We offer Gluten-Free, Dairy-Free and Vegan alternatives.
How do I store my cake/s?
Celebration Cake - Cut into slices and store in an airtight container.
Brownies/Cookies - Leave in a cool dry place and will last for 1-2 weeks. These can also be placed in the freezer for up to 3 months. Defrost at room temperature or in the microwave. (10 second blasts)
Cupcakes - These can be stored in the box or in an airtight container. The Buttercream will help keep the Cake fresher for longer. Best eaten within 3-4 days